

Bridging the gap between the OR and the Human System.
"20 years of trauma surgery taught me how to heal the body. A lifetime of exploration taught me how to heal the culture."
-Dr. Shannon Marie Foster, MD FACS
I spent two decades in the high-pressure world of Trauma and Acute Care Surgery. In that environment, you learn that success is never an accident—it is the result of precision, standardized protocols, and a high-functioning team. But I also saw the invisible injuries: the burnout of brilliant colleagues, the ischemia of broken communication, and the friction that arises when high-stakes professionals are forced to navigate a system that wasn't built for them to flourish.
I founded SMF Facilitation Services because I realized that the same rigor we use to suture a wound is required to suture a professional trajectory or a departmental culture.
My perspective isn't limited to the head of the operating table. My work is informed by a deeply diverse journey that allows me to speak the language of the entire healthcare ecosystem:
The Clinical Lens: As a double board-certified surgeon, I understand the weight of clinical responsibility and the unique pressures of medical life.
The Human Lens: My exploration of healthcare has taken me into the heart of professional transitions, workplace bullying, and the profound feeling of not belonging, that can haunt even the most successful careers.
The Strategic Lens: Through extensive training in Mediation, Coaching, Facilitation, and Education, I have gathered the technical tools to solve the problems that a scalpel cannot touch.
I believe that no single tool can fix a complex human system. That is why I have seamlessly integrated four distinct disciplines into the SMF Method™.
I am a Mediator when conflict is acute; a Coach when a professional trajectory is uncertain; a Facilitator when a group needs to find its shared voice; and an Educator when a system needs the tools to maintain its own health. I meet my clients—whether they are individuals in a career pivot or entire hospital systems—exactly where they are.
I don't believe in 'soft skils.' I believe in Technical Competency in human interactions. I believe that a nurse's sense of belonging is just as critical to patient safety as a surgeon's technique. And I believe that in the chaotic, often-inverted world of modern healthcare, the most radical thing we can do is apply a framework of precision to the way we treat one another.
The Vital Signs
Board-Certified: American Board of Surgery.
Fellow: American College of Surgeons (FACS).
Expertise: Trauma, Acute Care, and Surgical Critical Care.
Specialized Training: Professional Mediation, Executive Coaching, and Strategic Facilitation.
Advocate: For professional development, workplace safety, and systemic reliability in healthcare.


