Bridging the gap between the OR and the Human System.

"20 years of trauma surgery taught me how to heal the body. A lifetime of exploration taught me how to heal the culture."

-Dr. Shannon Marie Foster, MD FACS

I spent two decades in the high-pressure world of Trauma and Acute Care Surgery. In that environment, you learn that success is never an accident—it is the result of precision, standardized protocols, and a high-functioning team. But I also saw the invisible injuries: the burnout of brilliant colleagues, the ischemia of broken communication, and the friction that arises when high-stakes professionals are forced to navigate a system that wasn't built for them to flourish.

I founded SMF Facilitation Services because I realized that the same rigor we use to suture a wound is required to suture a professional trajectory or a departmental culture.

My perspective isn't limited to the head of the operating table. My work is informed by a deeply diverse journey that allows me to speak the language of the entire healthcare ecosystem:

  • The Clinical Lens: As a double board-certified surgeon, I understand the weight of clinical responsibility and the unique pressures of medical life.

  • The Human Lens: My exploration of healthcare has taken me into the heart of professional transitions, workplace bullying, and the profound feeling of not belonging, that can haunt even the most successful careers.

  • The Strategic Lens: Through extensive training in Mediation, Coaching, Facilitation, and Education, I have gathered the technical tools to solve the problems that a scalpel cannot touch.

I believe that no single tool can fix a complex human system. That is why I have seamlessly integrated four distinct disciplines into the SMF Method™.

I am a Mediator when conflict is acute; a Coach when a professional trajectory is uncertain; a Facilitator when a group needs to find its shared voice; and an Educator when a system needs the tools to maintain its own health. I meet my clients—whether they are individuals in a career pivot or entire hospital systems—exactly where they are.

I don't believe in 'soft skils.' I believe in Technical Competency in human interactions. I believe that a nurse's sense of belonging is just as critical to patient safety as a surgeon's technique. And I believe that in the chaotic, often-inverted world of modern healthcare, the most radical thing we can do is apply a framework of precision to the way we treat one another.

The Vital Signs

  • Board-Certified: American Board of Surgery.

  • Fellow: American College of Surgeons (FACS).

  • Expertise: Trauma, Acute Care, and Surgical Critical Care.

  • Specialized Training: Professional Mediation, Executive Coaching, and Strategic Facilitation.

  • Advocate: For professional development, workplace safety, and systemic reliability in healthcare.